Privacy Policy

Last Updated: December 23, 2024

Apex Duct Systems LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request a quote or consultation
• Communicate with us via email or phone
• Subscribe to our newsletter or updates

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Project details and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process quote requests and service appointments
• Send you information about our services
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with third-party service providers who assist us in operating our website and conducting our business, including:

• Email service providers (FormSubmit.co)
• Website hosting providers
• Analytics services (Google Analytics)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Third-Party Services

Google Analytics

We use Google Analytics to analyze website traffic and usage. Google Analytics uses cookies to collect information about your use of our website. For more information about how Google uses data, visit Google's Privacy Policy.

FormSubmit

We use FormSubmit.co to process contact form submissions. Information submitted through our forms is sent to our business email address. FormSubmit does not store your information on their servers.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Apex Duct Systems LLC
33 HILLWOOD CIR
Newnan, GA 30263
Phone: +1 (352) 440-9409
Email: manager@apex-duct-systems.com

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